Return Policy
At OrVana, we are constantly working to meet the nutritional needs of your family. Your feedback is invaluable in guiding our development and improving our services.
As we introduce new greens and other nutritious superfoods tailored for you, we aim to understand your preferences for real food consumption.
If you are dissatisfied with our services, a sincere and substantiated explanation allows for a refund after a thorough investigation. Please review the subscription details for comprehensive information before making a purchase.
Customers who are not satisfied with our services have the option to cancel their orders and request a refund, subject to the following policies:
Cancellation (by the Customer) Policy:
To cancel your order, please contact us at +918310981968 or email us at askorvana@gmail.com. We request you to inform us before Wednesday of the week of delivery.
Cancellation (by us) Policy:
If any portion of your order remains undelivered one week after placement, you are entitled to receive our complimentary delivery service for the same order the following week.
Refund Policy:
We are committed to providing an excellent experience for our customers.
Customers who are not completely satisfied with our products may request a refund.